Update on improvement process

We have been working hard on making improvements to our platform. We’ve made further progress, however, there is still work to be done.

As a result, we’re still unable to give a clear timeframe as to when services will be restored. We understand this will come as frustrating news, however we don’t want to speculate and risk disappointing customers further.

We want to reassure customers that funds are being safeguarded as normal and can be retrieved once the improvement process has been completed.

We want to thank all our customers for their incredible patience during this challenging period.

We’ll keep everyone informed of our progress through our website, customer emails and social channels.

Thank you

The ePayments team

Update on improvement process
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